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1. What is Retail?
Retail is the sale of goods or merchandise from fixed locations. The Retail sector is involved with the buying of goods or products in large quantities from manufacturers or importers, directly or through a wholesaler, and then selling smaller quantities to end-users. Retailers are at the end of the supply chain.
2. How big is the Retail sector?
The Retail sector is one of the fastest growing sectors in the world. Retail is the second largest industry in the United States. In India, the Retail industry is growing at a pace of 30-35% each year. The Retail industry is estimated to value $590 billion by the year 2012.
3. What are the employment opportunities available in the Indian Retail sector?
The Retail sector in India currently employs over 50 million people. The varieties of jobs available include back-end, operations and the store or front-end level jobs. It is estimated that 2.4 million jobs will be created in the Indian Retail sector by 2010.
4. What are my opportunities for growth within the Retail sector?
Depending on the type of organization you are working in, you can become a team leader in a few months. From Team Leader, growing to the position of a Department Head and then a Store Manager is a matter of time if you have the required knowledge and competency.
5. What are the jobs available in the Retail sector?
6. What are the salaries offered in this sector?
7. Why do I require training to work within the Retail sector?
Training is required to enhance job efficiency. Training enables you to enhance your skills in the following areas:
- Team Work
- People Skills
- Communication Skills
- Innovativeness
- Problem Solving and Conflict Management
8. What does the TWB retail training offer?
TWB gives you the opportunity to grow within your organization and the industry. It equips you with the skills and knowledge required to grow in the Retail industry. TWB’s quality training will help you to become more effective and efficient in your work.
9. Why should I choose TWB?
TWB’s popularity as a training institute has been growing. TWB’s training will give you the edge you require to enhance your opportunities for growth within the industry. TWB’s constant interaction with customers enables it to provide hands-on and relevant training in this field. The training programs offered by TWB are comprehensive and practical. Knowledge imparted during these training sessions can be applied in everyday situations.
10. What can I learn from the Retail@TWB training program?
Retail@TWB is a comprehensive course designed to provide you with the required skills and knowledge to increase your growth potential phenomenally. Some of the well researched topics covered under this program include:
- English Essentials
- Etiquette
- Conversation Skills
- Knowing your product
- Service Excellence
- Customer Service
- Qualifying the Customer
11. What is the minimum educational qualification I require to attend this training?
This program can be undertaken by anyone who has completed the Pre-University certification level.
12. What are the durations of the Retail@TWB Fundamental and Associate programs?
The Retail@TWB Fundamental program is for 90 hours and the Retail@TWB Associate program is for 112 hours.
13. I am currently employed. Will I have the option of attending the program during the weekend?
Yes. We have scheduled programs for the convenience of those who are currently employed and need to continue with their employment.
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